Refund policy
At HandFlex, we want you to feel confident with your purchase.
If for any reason you are not satisfied with your HandFlex Pro Neck Massager, you may request a return within 90 days of receiving your order.
To be eligible for a return, the item must be unused and in its original condition with the original packaging.
Once the returned item is received and inspected, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method.
Please note that shipping fees are non-refundable.
If you need assistance with a return or refund, please contact us at:
You may also reach us through our official social media pages.
